Summary: Greet employees and guests who enter the building with hospitality. Perform  duties as appointed, including Reception, Collections, and administrative responsibilities. Provide support to the Warranty Department and front office with a courteous and positive attitude. 

Accountability, Duties and Responsibilities include but are not limited to the following: 

• Answer inbound phone calls and greet visitors with a warm welcome. 


• Provide basic hospitality to guests, including offering refreshments and directing guests to appropriate areas. 


• Perform any combination of clerical and administrative support activities for the Warranty Department and Executive Assistant, as needed. 


• Support the Warranty Department with projects including but not limited to data/order entry, filing, internet research, report generation, and product collections. 


• Monitor accounts to identify outstanding product returns. 


• Investigate historical data for each debt of product return. 


• Contact clients about overdue returns. 


• Keep accurate records and reports on daily task activity. 


• Work closely with other departments to ensure accurate account status. 


• Other duties as assigned by supervisor. 

Qualification / Skills: 

• A self-motivated work ethic 


• Excellent communication skills, both written and verbal 


• Working knowledge of MS Office and databases 


• Patience and ability to manage stress 


• Problem-solving skills 


• Must be able to work independently and in a team setting 


• Must have strong organizational skills  


• An ability to multi-task is required 


• Strong computer skills are a must